How do you resolve this? By instilling quality in every aspect of work and level of responsibility in your company, no matter how large or lean it is. You don’t necessarily do this by constantly firing and hiring new employees. You resolve the problem by instituting long-term, sustainable changes in your internal processes.
The way to do this is through TQM or Total Quality Management, a concept based on the idea that everyone – from management, employees and workers, to suppliers and customers - is responsible for the quality of products, services and processes operating within the company. Effective implementation of TQM nets efficiency, customer satisfaction, increased cost savings, and competitiveness even on a global level.
Learn how to successfully integrate the TQM philosophy into your organization. Attend PASIA’s Total Quality Management for Professionals on July 21, 2011 at Paseo Premier Hotel, Sta. Rosa, Laguna.
Total quality management (TQM) is both a philosophy and a set of guiding principles that represent the foundation for continuous organizational improvement. TQM is the application of not only quantitative methods but also human resource management principles to improve the materials, services and processes within that organization, and the degree to which the needs of customers are met.
COURSE OBJECTIVE:
This course integrates the concepts, ideas, and findings that have merged from many studies of purchasing's role in TQM. The participants are expected to apply several tools to enable purchasing /procurement organizations to attain total quality management goals.
COURSE HIGHLIGHTS:
• Quality as a competitive strategy
• Concepts and principles of TQM as applied to Purchasing and SCM
• Meeting expectations of internal customers
• Leveraging on supplier for service excellence
• Basic TQM tools
• Organizing for Quality - teams
• Summary
WHO SHOULD ATTEND
Executives and project managers from production, manufacturing, quality control, and maintenance, including supply chain and procurement professionals
Deadline for registration is on or before July 14, 2011
PASIA Member Php 4,500.00
Non-Member Php 6,500.00
*Applying Member Php 9,500.00
(inclusive of seminar admission and one-year PASIA and ISM membership)
Payment (inclusive of source kits, lunch, morning and afternoon snacks) must be made before the seminar. We accept payments via cash, telegraphic transfer, cheque or credit card.
This is on a first come first served basis. HURRY BOOK NOW!
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